What are Logs

The Logs section in Prompt Privacy platform provides a comprehensive record of critical user actions performed across the system. It captures all POST, PUT, and DELETE operations initiated by users, while GET requests are logged only when a server error occurs, ensuring efficient logging without unnecessary data volume. Each log entry is displayed in a structured list containing key attributes such as Log ID, severity level (Info, Warn, Error, Fatal), timestamp, log type, description, and action outcome (Allow, Deny, Failed, Successful). Administrators can click on any log entry to open a detailed view that includes Basic Information such as tenant ID, user details, encrypted IP address and authentication token (with decryption option), device or browser information, and a data integrity check. For certain features, particularly those related to system interactions like chat operations, the platform also displays Additional Information such as Chat ID, Conversation ID, model details, inference time, encrypted prompts, file sources, and document references from storage systems.

How Logs are Helpful

Logs allow platform administrators to monitor, audit, and investigate activity across the entire system with high transparency and control. By providing a clear history of user actions and system responses, administrators can quickly identify unauthorized access attempts, failed operations, or abnormal behavior. The detailed metadata associated with each log—such as user roles, encrypted network information, and device details—supports security investigations, compliance verification, and operational troubleshooting. Additionally, the ability to inspect feature-specific information, such as chat prompts or document identifiers, allows administrators to trace how data flows through different platform modules, helping maintain data governance, system accountability, and reliable platform performance.

How to Access Logs

To access Logs within the Prompt Privacy platform, follow the steps below:

1. Log in to your Prompt Privacy tenant account.
2. Enter your registered email address and password to sign in.
3. Complete the secure login by entering your 4-digit verification code when prompted.
4. From the main interface, select Manage from the left-hand navigation menu.
5. Under Dashboard, click Logs to open the logs list and view details.

Role-Based Access Control (RBAC)

Access to Logs is managed through role-based access control (RBAC) to ensure that only authorized users can view and manage logs data.

1. The Tenant Manager can manage access to the Logs.
2. Navigate to Account → IAM → Users from the main menu.
3. Click Manage Roles to configure role-based permissions.
4. Select an existing role to edit or create a new role with custom permissions.
5. Under the Logs section, you may configure Admin Access permissions based on user responsibilities.
6. Enable the appropriate permission to grant access.
7. Click Save to apply the role updates.